FAQs Before You Hire Us

If you have recently decided you want to invest an in underground electric pet fence and you live in the Delaware area, you may find this article helpful! We wanted to compile a list of Frequently Asked Questions that many of our clients once had. You may be wondering about the features, capabilities, installation process, training process, and other topics – so let’s dive right in! 

If you still have some questions after reading this blog, we’d love to chat! Head over to our Contact Us page and reach out so we can help!

Can The Containment Area Be Altered?

The very first thing we do before we begin the installation is walk the boundary with the homeowner. We want to make sure we are installing the boundary wire exactly where the owners want it and leave nothing up to question. With that being said, however, we understand things change!

Whether you have a change of heart down the road or expand your yard, we can always make changes after the fact. While this is an additional service that will have a small fee associated with it, we would be more than happy to help give you exactly what you want. Just like our quoting process for new fences, we can give you a free, virtual quote for your expansion or alteration. We do not recommend that you try to do this yourself, as you may dig yourself into a deeper hole (no pun intended!).

Can The Wire Cross Through Water?

Do you have a stream or a shallow body of water that you would like to give your dog access to? Well not to worry – we can run our wire through the body of water so your dog can enjoy! Our systems are fully water proof and the wire will not become damaged or unsafe due to being submerged in water.

How Long Does The Wire Last?

We are extremely proud to offer a lifetime warranty on the wire that we install in the ground. We use a thick-gauged wire that we know will last an extremely long time. The elements will not destroy the wire with any sort of ease, so you will have peace of mind knowing you won’t have to deal with costly repairs.

We do recommend that you keep the flags stored somewhere safe in case you ever need to reflag the boundary wire. We recommend homeowners do this if they are going to have extensive yardwork done, lawn aerations, or other digging. This will help to ensure contractors and maintenance crews do not damage the wire by accident.

Will I Know If I Have A Break?

Fortunately, all of the systems we install come with an alarm to alert you if the wire is broken. The alarm is quite loud, so you should be able to quickly tell that you have a problem. If you are having yardwork done when the alarm is triggered, we recommend going outside to mark the location in which the crew was working. This will expedite the process of finding the break to make the repair when we come. 

Final Thoughts!

We understand you likely have questions about your invisible fence and we want to help! It’s a big investment and we want to make sure we have sufficiently answered every question. We offer lifetime guarantees and we are confident we aren’t going anywhere! 

Take a look at our Service Area to see if cover your home and reach out for a free, virtual quote today!